For this assignment, you will be putting together the knowledge that you gained through the first 3 phases and incorporating multiculturalism and ethical communications topics. In an APA-style paper of 7–9 pages, revise your work from Phases 1–3, and then provide a detailed response for the new Phase 4 questions. Your draft should include the following:
Your experience using SOLER (Phase 1)
Your experience using the “You feel…because…” formula (Phase 2)
The strengths and weaknesses of communication that allow for change focused-conversations (Phase 3)
Phase 4 Content
What is multiculturalism, and why is it important to understand cultural issues for effective, efficient, and ethical communications in a workplace setting?
What are some potential barriers to communication, and how can they be addressed by managers and leaders in a workplace setting?
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