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Service Life Cycle Suppose a company intends to offer a new service to some of its internal customers. Discuss how the fact that the customers are internal would change the process of managing the four phases of the service life cycle. Address the following questions: • How does the internal nature of customers influence service introduction, considering factors like organizational culture and potential resistance to change? • How do internal customer relationships affect service growth, including feedback mechanisms and resource utilization? Directions: Directions: • Write an essay that includes an introduction paragraph, the essay’s body, and a conclusion paragraph to address the assignment’s guide questions. Do not address the questions using a question-and-answer format. Your well-written paper should meet the following requirements: • Add headlines to the main topics • Be 4-5 pages in length, which does not include the title and reference pages, which are never a part of the content minimum requirements. • Use University academic writing standards and APA style guidelines. • Support your submission with course material concepts, principles, and theories from the textbook. • Cite your textbooks Operations Management fourteenth edition by William J.Stevenson • Include 14-20 references using (APA 7th) and cite current articles published in the last five years. Provide statistics• Free of plagiarism and free of AI. You can find the case of Eni Spa in the attachment
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