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i need this resume to look good !! i need it professional written. i want to foc
i need this resume to look good !! i need it professional written. i want to focus more on receptionist jobs. i wanted it look like the demire moss reume … so you can remove some stuff i also need cover lettter Chiharolynne Yancy
Warehouse, Customer Service, and Front Desk Experienced Memphis, TN 38128 I have numerous years dedicated to personal customer service throughout the retail, sales and fulfillment. I have excellent listening skills dedicated to making consumers and clients happy by providing exceptional service. I am looking to pursue a lifetime career in a position that caters to the skills I have learned throughout. Authorized to work in the US for any employer Work Experience Nike Memphis, TN January 2023 to Present Lifting, bending, standing, scanning, refilling fulfillment orders, recon Medical Receptionist CSL Plasma July 2023 to August 2023 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self
administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. Test Center Administrator uExamS November 2022 to April 2023 Administer tests to test takers, check ID, signature or figure print to identify tester, examine testing activities, check in candidates, examine equipment to make sure it’s ready for use, monitor testers, wand all candidates for extra items, assign lockers, clean stations, follow protocols according to clients’ tests procedures Amazon Fulfillment Associate AMAZON June 2022 to October 2022 Scan, audit, package, and pick merchandise in timely manner using extreme safety protocols. Match items and SKU numbers to correlating items off screen for shipping process, maintain a high rate for optimum shipping processes, stand or walk for 12 hours, paying attention to detail to select appropriate items, pick, pack, repeating repetitive duties in a safe manner, accurate and on time resultsRemote Customer Service Professional (CSP) Phone/ Chat Arise platform – Memphis, TN February 2022 to August 2022 Taking on different temporary or contract jobs under the Arise program To advise customers, greet, take payments, take on ownership of role, follow best work from home practices, negotiate, worked for Coach program to help customers choose best items, pay on account, search orders, handle returns, appeasements and talk policy with customers who may have had questions. Also worked for Urgently DriverSide program to chat with customers and provide emergency transportation and negotiations for payment from insurance to company, matched details of insurance information to customer’s account to settle payment Front Desk Receptionist Woodspring Suites – Memphis, TN November 2021 to April 2022 Duties include answering phones, taking messages, daily opening and closing audits, room checks, using Jonathon system, check ins, making reservations, clerical work, filing, taking payments, calculating payments, filing ,data entry for customers’ sensitive information, answering, printing paper work of guests, filing according to policies, using copy machine, checking identification for check in purposes, aware of Fair Housing Act, using authorized credit card authorization legal forms, supervision of maintenance, reprogramming key cards, key locks, fax machine knowledgeable of FairHousing Act, Proficient in Word Office ,Word Excel, and Powerpoint , skillful in communication and relaying direct policies to clientele Private Brand Merchandiser Macy’s September 2016 to April 2020 Collecting department merchandise to display in an inviting way to customers, following display logs to recommended practices for sales, advocating the store’s benefits to customers for future sales, opening credit lines, encouraging sales, taking ownership in department, fully accommodating customers to choose appropriate styles of fashion, personal stylist for specific brand Sales Specialist Men’s Suits/Shoes MACY’S April 2014 to September 2016 Duties included promoting sales in the department by calling loyalty program customers, advertising sales and promotions through phone calls, signing clients to special rewards programs and credit card goals, assisting in wardrobe collections and stylist suggestions decisions based off the customers’ requests. Fulfillment of clothing and shoes using Oracle Netsuite database for customer shipping, Auditing shoe and suit inventory, updating prices in system, answering phones, making alterations tickets, scheduling consultations with clients, and keeping a record of returning clients through MYclient data base, preparing visual examples to customers, examining monthly sales and promoting monthly goals for team associates Customer Service Representative LOWE’S February 2013 to July 2013Duties included opening credit card opportunities for returning customers, greeting and expressing gratitude for client’s visits, helping or advising consumers about products and services for the store, answering phone calls and being alert to client’s needs. Education Bachelor’s of Business Administration in Healthcare Management STRAYER UNIVERSITY 2018 to Present Skills Customer service (7 years) Marketing Branding Auditing Public Relations Fair Housing regulations (1 year) Microsoft Word (4 years) Merchandising Typing Data entry Oracle NetSuite Salesforce Pricing Certifications and Licenses driver’s license Assessments Work style: Reliability — Proficient August 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient Warehouse safety — Proficient November 2022 Using safe practices in a warehouse setting Full results: ProficientCustomer focus & orientation — Proficient October 2022 Responding to customer situations with sensitivity Full results: Proficient Front desk agent (hotel) — Proficient October 2021 Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient Customer service — Proficient November 2019 Identifying and resolving common customer issues. Full results: Proficient Administrative assistant/receptionist — Proficient October 2022 Using basic scheduling and organizational skills in an office setting Full results: Proficient Retail customer service — Proficient February 2022 Responding to customer situations in a retail setting Full results: Proficient Supervisory skills: Motivating & assessing employees — Proficient October 2022 Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient Management & leadership skills: Impact & influence — Proficient July 2022 Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient Customer service — Proficient October 2021 Identifying and resolving common customer issues Full results: Proficient Attention to detail — Proficient November 2022 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient Work style: Professionalism — Proficient October 2022Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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