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Part A
Consumer Rights
In Malaysia, the 1999 Consumer Protection Act is an imp
Part A
Consumer Rights
In Malaysia, the 1999 Consumer Protection Act is an important law protecting the interests of consumers. It has 14 main sections which include outlawing all misleading and deceptive conduct by firms, false advertising claims, guarantees in respect of supply of goods and strict liability for defective and potentially dangerous products. In India, the 1986 Consumer Protection Act provides for the regulation of all trade and competitive practices, creates national- and state-level consumer protection councils and lists unfair and uncompetitive trade practices. Questions
Q1. Why do you think governments, as in Malaysia and India, pass laws to protect consumer rights? Q2. Do you think that such laws help or damage business interests? Explain.
Q3. Find out the main consumer protection laws in Saudi Arabia. Are the laws strict enough? If not, why not? Part B
Tata Steel reorganises structure India’s Tata Steel has reorganised its management struc- ture to realise its corporate goal of becoming a leading player in the global steel industry. The company has formed a centralised body to create common strategies across the whole group, which has steelworks in the UK, Thailandand the Netherlands as well as India. The functions that will be centralised will be technology, finance, corporate strategy and corporate communications. Source: http://uk.biz/yahoo.com Questions
Q4. Carry out research into Tata’s business. Find out what different industries and markets it operates in. Q5. Whether Tata should be organised with a centralised structure or a decentralised one. Justify your answer.
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