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Overview
This is the first in a series of HR Inbox assignments, each approached
Overview
This is the first in a series of HR Inbox assignments, each approached from the perspective of a different HR function relevant to the module in which it is due. This assignment focuses on the roles and responsibilities of HR, facilitating culture change, and providing opportunities for employee career planning.
Communication is a two-way channel for an HR professional. Organizations rely on human resource professionals to advise and consult with employees on policies, procedures, organizational goals, employee development, etc. As HR professionals engage with employees, their goal is to provide positive experiences that result in retention and the reduction of risks. An employee-centric approach that is conducive to professional and proper communication techniques can enhance employee morale, increase employee engagement, and support an inclusive work atmosphere. In this series of human resources Inbox assignments, you will practice applying the type of informal, yet accurate communication needed for chat instant messaging tools in the modern workplace.
Imagine you are an HR professional at ABC company. One of your major duties is to monitor the HR instant messaging channel. The HR Inbox chat channel allows HR to communicate and support employees directly. While monitoring the HR channel, you receive the following chat messages from employees:
Dear HR: Can you explain to me what the HR department does?
Dear HR: Lately morale feels low and everyone seems so negative. Is there anything HR can do to help improve the company culture around here?
Dear HR: How can HR help me with planning my career?
Directions
To complete this assignment, write a response to each of the three employee chat messages above as if you are the HR professional responding through instant messages. You must explain the roles and responsibilities of human resources to accurately address each employee question. Be sure that whatever information you share is appropriate and relevant to the employee inquiry, and that your overall writing style uses a tone and format appropriate for instant message communication in a business environment.
Specifically, your responses must address the following rubric criteria:
Roles and Responsibilities: Explain the roles and responsibilities of HR to accurately address employee inquiries.
Company Culture: Explain how HR can facilitate positive company culture.
Career Planning: Explain how HR can assist employees with career planning.
Additionally, be sure that overall, your general writing style aligns with the following:
Tone: Discuss human resource roles and responsibilities using an engaging tone and encouraging questions.
Format: Communicate in a clear and concise writing style, offering information in high-level, small pieces.
What to Submit
Your assignment must be submitted as a Microsoft Word document, three paragraphs in length (one paragraph per question), with 12-point type, Times New Roman font, and one-inch margins.
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