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Instructions In a 1-2 page report to the CEO, complete your responses to Parts 1
Instructions In a 1-2 page report to the CEO, complete your responses to Parts 1, 2, and 3 of your review of Twilio SendGrid’s performance appraisal system. Part 1: Improvements Write a two-paragraph report in which you summarize the following: Evaluate three strengths and three weaknesses of the current appraisal system. Recommend at least three specific improvements to develop a better system that aligns with the organization’s culture. Part 2: Rating Method Several methods can be used for performance appraisal. These include trait (graphic rating scale, essays), behavioral (BARS, critical-incident ratings), and results methods (MBO). Based upon your evaluation of the current appraisal system, use 1-2 paragraphs to complete the following: Describe one appraisal rating method appropriate for the organization. Use your SWOT analysis to identify a method that best aligns with the organization’s mission, goals, and culture. Identify three ways this method will help improve employee job performance at Twilio SendGrid’s call center. Part 3: Rating Instruments In 1-2 paragraphs, complete the following: Analyze how Twilio SendGrid can ensure that its rating instruments are relevant. Consider the alignment to your SWOT analysis findings.
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